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CUSTOMER SUPPORT
we aim to respond within 24 hours, but during busy periods like holidays, sales and special campaigns, we may take a little longer getting back to you. Want to get in touch? please write us via emaill
wholesale & showrooms
if you are interested in presenting the keepstyle brand, send a request to the mailbox
pr & collaborations
we are always open to new cool and important projects, so write your idea in the mailbox
frequently asked questions
what is a preorder?
рreorder is when the product is not available, and we produce it specifically for a specific order. features of the preorder in the absence of the ability to make an exchange or return
how long does delivery take?
the term of processing and a complete set of the order makes from 1 to 3 working days, delivery time takes 1-2 business days for Poland, 1-3 business days for most of Europe and 3-7 business days rest of the world.
how to issue a refund?
to make a refund you need to fill out the form in the section«refund and exchange»
what to do if the parcel is delayed?
if you have not received your parcel within the specified period, be sure to contact us for details. we will do our best to help understand the situation