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SHIPPING AND PAYMENT
delivery
delivery to Europe is FREE of charge, provided by DHL and takes 1-3 business days
delivery to United Kingdom,Norway costs 5-7 GBP and takes 3-7 business days by DHL
delivery to Israel, OAE, Georgia and other costs 10-15 USD and takes 3-7 business days by DHL
delivery to USA, Australia, Canada, Brazil, Japan and other costs 25-30 USD and takes 5-10 business days by DHL
*order processing takes 1-3 working days after the order is placed on the website. working days are from Monday to Friday. please note that the specified delivery periods do not include weekends, public holidays, and customs declaration days.
we're unable to cancel an order once it has left our warehouse orders are shipped from Poland, EU
*in addition, some orders may experience customs delays. unfortunately, we have no control over these delays and cannot predict what they may be. transit times above are provided by shipping service and are not necessarily guaranteed.
customs taxes
customs duties and import duties are determined by each country and may vary. the client pays all duties, VAT etc.. in many countries, duties are charged if the parcel's value exceeds 100 usd.
*there are no duties or taxes to pay within EU zone.
there could be a delay in delivering your order if you don’t pay the charges immediately. * you can pay taxes and duties on the DHL website by clicking “Pay now” on your order’s tracking page, or directly to the courier on the day of delivery. taxes and duties can also be paid at the DHL office if you pick up the parcel yourself. if you need additional documents to declare the parcel, please contact us.
all orders are shipped with an official invoice declaring the exact total of merchandise purchased. please contact the DHL or another selected delivery service to find out the amount of the duty-free import limit.
*The UK: customs duties on orders over 150 EUR + 20% VAT
The USA: customs duties on orders over 800 USD, no VAT
Australia: customs duties on orders over 1000 AUD, no VAT
Switzerland: customs duties on all orders regardless of the amount + 7.7% VAT
Canada: customs duties on orders over 20 USD + 5% VAT
Mexico: customs duties on orders over 50 USD + 19% VAT
Israel: customs duties on orders over 75 USD+ 17% VAT
Turkey: customs duties on orders over 150 EUR + 18% VAT
Georgia: customs duties on orders over 300 GEL + 18% VAT
Armenia: customs duties on orders over 200 EUR + 20% VAT
The UAE: customs duties on orders over 1000 AED + 5% VAT
Singapore: customs duties on orders over 400 SGD+ 12% VAT
Taiwan: customs duties on orders over 3000 TWD+ 5% VAT
Japan: customs duties on orders over 10000 JPY+ 8% VAT
payment
we accept Visa and Mastercard, American Express, Apple Pay, PayPal, and many more. to check out all options check the “payment methods” page
guarantees and liability
we guarantee high-quality packaging of the order for shipment, timely transfer of the parcel to the transport company, as well as the transfer of the correct track number to track the parcel, but unfortunately, we are not responsible for loss, damage, or any other wrongful actions of postal or customs officials. we recommend checking the integrity of the packaging when receiving the package at the post office and, in case of deformation, submit a written claim to the transport company. however, we are always ready to help and advise on all matters relating to delivery if you have received a wrong item, size, etc., please contact us at its@keepstyle.co with a photo and you order number.